The New Consumer Law Stipulates That Online Shopping Can Be Returned Without Reason Within 7 Days.

< p > online shopping. No reason to return goods for seven days is no longer a special discount for a few online stores. If you are not satisfied with the products, you will enjoy seven days' regret right 'and unconditional return. For the disputes arising from the defects of large appliances, businesses will bear the responsibility of "self identification and innocence". < /p >
< p > 15 this month, the new consumer protection law (hereinafter referred to as the new < a href= "//www.sjfzxm.com/news/index_q.asp" > < /a > >) will be formally implemented. Recently, an exclusive interview with Chen Junmei, director of the 12315 command center of Guangzhou industrial and commercial bureau and Secretary General of Guangzhou Consumer Council, explained the highlights of the new "consumer law" and how different types of consumers defend their rights. It is reported that the new "consumer law" has been revised, whether it is the entity shopping "sea election" that loves Shang Chao, or the "shopping spreader" of online shopping, or the "smart school" who likes to discount. It can be protected from the new consumer law. < /p >
< p > < strong > new recruit method: seven days no reason to return goods < /strong > < /p >
< p > < strong > applicable area: online shopping < /strong > < /p >
< p > < Law > new clause twenty-fifth, first and second stipulates: operators sell products by means of Internet, television, telephone, mail order, etc., and consumers have the right to return goods within seven days from receipt of the goods, and do not need to explain the reasons. Except for the following commodities: (1) the consumers have made the decision; (two) fresh and perishable; (three) the digital products that are downloaded online or downloaded by consumers, such as audio-visual products and computer software; and (four) delivered newspapers and periodicals. Except for the commodities listed in the preceding paragraph, other commodities which are confirmed by the nature of the commodity and are not returned by the consumers when they are purchased, shall not be unreasonable to be returned by reason. < /p >
"P" [case] consumers Mr. Zhou bought a pair of mountaineering "a target=" _blank "href=" //www.sjfzxm.com/ "shoes" /a "on a brand official website, which claimed to have many functions such as anti-skid and shock absorption. After receiving shoes, trying to wear shoes found that the shoes were not suitable, the color was deviant, and felt that there was no difference with ordinary tourist shoes, and demanded that the goods be returned. < /p >
< p > < strong > [secretary general interpretation] < /strong > /p >
< p > Internet and other non store (long-distance) shopping methods are difficult to avoid causing problems because they can not "come to the scene". Merchants may hide the negative information of the merchandise. Because consumers can not directly contact with the goods, consumers may be lost in the dark. The new consumer law has given consumers seven days' right to go back to the Internet and other long distance shopping methods, aiming at promoting the equal status of buyers and sellers. According to the new consumer law, consumers have the right to ask for returns. < /p >
< p > < strong > < Rights Protection Tips > < /strong > /p >
< p > the right to recall is only applicable to remote and off-site shopping methods such as network, < a href= "//www.sjfzxm.com/news/index_f.asp" > consumer > /a > goods purchased directly from shops, not applicable to this provision. 2. the right to recall is not included in the seven days from the date of receipt of the goods. From the next day, "seven days" means natural days, including holidays and seventh days. 3. returns must ensure that the goods are intact and do not affect the re sale. 4. the freight returned is paid by the consumer. 5. merchants should return the money to consumers within seven days from the date of receipt of the return. < /p >